Build the CS Strategy, Systems,and Operating Model Your Org Needs to Scale
This 12-week live cohort is for Customer Success leaders architecting, sharpening, and scaling the function through the next stage of growth.
During the program, we go deep on the CS Operating System© and spend real time on the leadership work: growing your team, navigating the org, building executive credibility, and turning customer reality into business direction.
You won't just learn frameworks. You'll bring the real challenges inside your org to every session and work them live, with me and your peers in the room.
Next cohort starts on 30 September 2026
Join the waitlist below to be first notified when enrollment opens and receive exclusive early access pricing.
- WHAT THIS PROGRAM IS
The 12-week program built around how
CS leadership actually works.
No one prepares you for what CS leadership actually looks like. You’re expected to build the team, design the strategy, own retention and expansion, and translate CS into the language of the business while a lot of what CS is accountable for depends on other teams doing their jobs well.
The CS leaders who thrive don’t just execute better. They build the strategy, the systems, the influence and executive credibility that let them operate at a different altitude.
That’s the leader Lead2Scale is built to develop.
- THE PROGRAM
Duration: 12 Weeks Program Start Date: September 2026
- Weekly 90 minute live sessions with teaching, coaching, and peer problem-solving
- Direct access to Angeline in every session, no ghost coaches or assistant
- Private Slack cohort to stay connected and get support between sessions
- 1:1 executive strategy session to refine your CS plan and prepare for buy-in.
- CS Architecture Certification after completing the program
WHO IS L2S FOR
- Founding CSM building the CS motion from the ground up
- Newly promoted CS leader designing org structure and process for the first time
- CS Manager, Head or Director scaling a team past the early scrappy stage
- VP of CS or CCO inheriting a team and rebuilding outdated systems while hitting targets
- CS leader at a startup navigating high-growth complexity without internal enablement
- This is not for you if you're early-career and not operating at a leadership level or you're trying to break into CS with no prior experience
- This is not a passive course. You'll be expected to apply the work directly to your org.
- VIP SPECIAL DISCOUNT
Exclusive VIP Waitlist Pricing
$1,500
$995
The full Lead2Scale program will be priced at $1,500 but as a VIP waitlist member, you’ll get $505 off.
✅ Just $995 for the full 12-week program
Only available to those who join through the VIP waitlist
Quick Note: Joining the waitlist is not a commitment to enroll. It means you want to be first to know when enrollment opens. You’ve got nothing to lose by joining the VIP Waitlist today.
ABOUT YOUR COACH
Angeline Gavino is a seasoned Customer Success leader with over 17 years in B2B SaaS, including 11+ years in leadership roles. She has successfully built and scaled Customer Success organizations across four startups from pre-seed to growth stages.
As the Founder and CEO of CS RevSpeak, she partners with CS leaders to design and operationalize revenue-driving Customer Success models.
She is recognized as one of the Top 100 Customer Success Strategists Globally in 2025 & Top 25 Global CS Thought Leaders in 2024 and is known for her practical frameworks, strategic clarity and unwavering focus on turning Customer Success into a true growth engine.
ANGELINE HAS BEEN FEATURED IN
