INTRODUCTION

CS RevSpeak (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CS RevSpeak.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

DEFINITIONS AND KEY TERMS

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or site settings.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to CS RevSpeak LLC (30 N Gould St Ste R, Sheridan, WY 82801), which is responsible for your information under this Privacy Policy.

Country: Where CS RevSpeak or the owners/founders of CS RevSpeak are based — in this case, the United States.

Customer: Refers to the company, organization, or person that engages CS RevSpeak for coaching, courses, or other services.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit CS RevSpeak and use the services.

IP Address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: Refers to the services provided by CS RevSpeak, including the website, coaching programs, online courses, newsletters, and other content offerings.

Third-Party Service: Refers to advertisers, promotional and marketing partners, and others who provide content or whose products or services we think may interest you.

Website: CS RevSpeak’s site, accessible at https://www.csrevspeak.com.

You: A person or entity that visits our website or engages with CS RevSpeak’s services.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you visit our website, subscribe to our newsletter, purchase a course or coaching program, respond to a survey, or fill out a form. The types of information we may collect include:

• Name
• Email address
• Job title and company
• Payment information (processed securely through third-party payment providers; we do not store credit card details)

END USER INFORMATION FROM THIRD PARTIES

CS RevSpeak will collect end user data necessary to provide our services. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

CUSTOMER INFORMATION FROM THIRD PARTIES

We receive some information from third parties when you contact us. For example, when you submit your email address to show interest in our services, we may receive information from a third party that provides automated fraud detection services. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

DO WE SHARE INFORMATION WITH THIRD PARTIES?

We may share the information we collect, both personal and non-personal, with third parties such as promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and website, email management, marketing, payment processing, and customer service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners and application developers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

WHERE AND WHEN IS INFORMATION COLLECTED?

CS RevSpeak will collect personal information that you submit to us directly through our website, forms, or service platforms. We may also receive personal information about you from third parties as described above.

HOW DO WE USE THE INFORMATION WE COLLECT?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience and better respond to your individual needs
• To improve our website and service offerings based on feedback and usage data
• To process transactions and fulfill purchases
• To deliver and improve coaching programs, online courses, and other services
• To administer surveys, promotions, or other site features
• To send periodic emails, newsletters, and service-related communications
• To respond to customer service requests and support needs

HOW DO WE USE YOUR EMAIL ADDRESS?

By submitting your email address on this website, you agree to receive emails from us. You can unsubscribe from any of our email lists at any time by clicking the unsubscribe link included in each email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails.

By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on platforms like Facebook, where we display advertising to people who have opted in to receive communications from us.

Note: Detailed unsubscribe instructions are included at the bottom of each email.

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only as long as we need it to provide our services and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that you cannot be identified.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you submit, access, or place an order. All supplied sensitive or payment information is transmitted via Secure Socket Layer (SSL) technology and processed through our third-party payment providers. We do not store credit card numbers or sensitive financial data on our systems after a transaction is complete.

We cannot, however, ensure or warrant the absolute security of any information you transmit to CS RevSpeak or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?

CS RevSpeak is incorporated in the United States. Information collected via our website, through direct interactions with you, or from use of our services may be transferred from time to time to our offices, personnel, or third parties located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using our Service, you voluntarily consent to the trans-border transfer and hosting of such information.

IS THE INFORMATION COLLECTED SECURE?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

CAN I UPDATE OR CORRECT MY INFORMATION?

You have the right to request updates or corrections to the information CS RevSpeak holds about you. You can contact us to:

1. Update or correct your personally identifiable information
2. Change your preferences with respect to communications and other information you receive from us
3. Request deletion of the personally identifiable information we maintain about you on our systems

Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

You should be aware that it is not always technologically possible to remove each and every record of information you have provided to us. Promptly after receiving your request, all personal information stored in databases we actively use will be updated, corrected, changed, or deleted, as appropriate and to the extent reasonably and technically practicable.

SALE OF BUSINESS

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of CS RevSpeak, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

AFFILIATES

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by, or is under common control with CS RevSpeak, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

GOVERNING LAW

This Privacy Policy is governed by the laws of the United States without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

By using CS RevSpeak or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website or direct engagement with us following the posting of changes to this Privacy Policy will mean that you accept those changes.

YOUR CONSENT

By using our website, purchasing a course or coaching program, or subscribing to our newsletter, you hereby consent to our Privacy Policy and agree to its terms.

LINKS TO OTHER WEBSITES

This Privacy Policy applies only to our Service. The Service may contain links to other websites not operated or controlled by CS RevSpeak. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us.

When you use a link to go from our Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

COOKIES

CS RevSpeak uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, though they are non-essential to its use. However, without these cookies, certain functionality like videos may become unavailable. Most web browsers can be set to disable the use of Cookies. If you do so, you may not be able to access some functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

BLOCKING AND DISABLING COOKIES

Wherever you are located, you may set your browser to block cookies and similar technologies. However, this action may block essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. Disabling a cookie or category of cookie does not delete the cookie from your browser — you will need to do this yourself from within your browser settings. Please visit your browser’s help menu for more information.

PAYMENT DETAILS

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible. Payment information is processed through trusted third-party payment providers and is not stored on our servers.

CHILDREN’S PRIVACY

Our services are not directed at anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time so that it accurately reflects our Service and practices. Unless otherwise required by law, we will notify you (for example, through our Service or via email) before making material changes to this Privacy Policy and give you an opportunity to review them before they go into effect. If you continue to use the Service after such changes, you will be bound by the updated Privacy Policy.

THIRD-PARTY SERVICES

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that CS RevSpeak shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. CS RevSpeak does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

GDPR

We may be collecting and using information from you if you are from the European Economic Area (EEA). In this section we explain how and why this data is collected and how we maintain its protection.

What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control EU residents have over their personal data. The GDPR is relevant to any globally operating company, not just EU-based businesses. Our customers’ data is important regardless of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

Data protection principles:
• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
• Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose.
• Personal data should be held no longer than necessary to fulfill its purpose.
• People covered by the GDPR have the right to access their own personal data, request a copy, and request that their data be updated, deleted, restricted, or moved to another organization.

Individual data subject rights:
We are committed to helping our customers meet the data subject rights requirements of GDPR. CS RevSpeak processes or stores all personal data with fully vetted, DPA-compliant vendors. We store all conversation and personal data for up to 6 years unless you request deletion, in which case we dispose of all data in accordance with our Terms of Service and Privacy Policy within 60 days.

CALIFORNIA RESIDENTS (CCPA & CALOPPA)

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, as explained above.

You may exercise the following rights:

• Right to Know and Access: You may submit a verifiable request for information regarding the categories of Personal Information we collect, use, or share; purposes for which categories are collected or used; categories of sources from which we collect Personal Information; and specific pieces of Personal Information we have collected about you.
• Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.
• Right to Delete: You may submit a verifiable request to delete Personal Information we have collected about you.
• Right to Opt Out: You may request that we not sell your personal data. Note: We do not sell the Personal Information of our users.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

CalOPPA users have the same rights listed above.

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CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: contact@csrevspeak.com
Website: https://www.csrevspeak.com