These Terms and Conditions (“Agreement”) govern your participation in our coaching services. By engaging in the coaching services, you (“Client”) agree to these terms.

1. Coaching Services

The Coach will provide 1:1 coaching sessions, which may include:

• A combination of strategy sessions, live coaching calls, and support materials tailored to your coaching program.
• Session Delivery: Sessions may be conducted via phone, video, or in-person, based on availability.

The coaching relationship is designed to provide strategy and leadership development but is not intended as a substitute for professional medical, psychological, or legal advice.

2. Session Duration & Rescheduling

Session Duration: Each session is typically 60 minutes unless otherwise agreed upon.

Rescheduling: Both the Client and Coach can reschedule a session with at least 24 hours’ notice. If a session is missed without prior notice, it will be forfeited.

Flexible Rescheduling: Given potential travel, public holidays or other commitments, both the Client and Coach agree that session schedules may be adjusted based on mutual availability. Rescheduling flexibility is allowed as long as sessions are completed within the agreed coaching period, or as extended by prior mutual agreement.

3. Coaching Session Validity Period

All coaching sessions must be consumed within the coaching validity period, which is 3 months from the start of the program, with an additional 2-week grace period for flexibility.

Extended Validity: The coaching validity period may be extended upon agreement if either the Client or Coach has travel, public holidays or other scheduling conflicts that impact the agreed coaching schedule. Any extensions or schedule adjustments will be confirmed in writing.

Any unused sessions after the agreed period or any mutually extended period will be forfeited and will not be carried over or refunded.

4. Payment Terms

Payment: All coaching services are billed in advance, and payment is due before the first session of any coaching cycle. Invoice is sent via Stripe

Payment Plans: If applicable, payment plans must be followed according to the agreed schedule.

Refund Policy: Coaching fees are non-refundable once services have been rendered. If you choose to cancel after the first session, no refunds will be issued, but the remainder of the program can still be completed.

5. Confidentiality

The Coach agrees to keep all personal and professional information disclosed during coaching sessions confidential. This includes business strategies, goals, and challenges.

Exceptions: Confidentiality does not apply in cases where disclosure is required by law or if the Coach believes there is a risk of harm to you or others.

6. Client Responsibilities

You agree to engage fully in the coaching process by preparing for sessions, following through on agreed actions, and being open to feedback.

You acknowledge that your success in the coaching program depends on your active participation, openness, and commitment to the process.

7. No Guarantees

The Coach does not guarantee any specific outcomes from coaching sessions, such as business growth, financial success, or personal achievements. The coaching process is intended to provide guidance, support, and accountability, but the final results depend on your efforts and actions.

8. Termination of Coaching Relationship

Either party may terminate the coaching relationship at any time with written notice.

If you decide to terminate the coaching program early, no refunds will be issued. You will still be responsible for payment for services rendered.

If the Coach terminates the relationship due to unethical behavior, non-payment, or lack of participation, you will be responsible for payment of the services already rendered.

9. Intellectual Property

All materials provided during coaching (including templates, workbooks, recordings, etc.) remain the intellectual property of the Coach and are for your personal use only. You agree not to distribute, share, or sell these materials without the Coach’s permission.

10. Liability

You agree that the Coach is not liable for any personal, professional, or business-related outcomes as a result of the coaching services. The Coach’s role is to guide, advise, and support, but all decisions, actions, and risks are taken by you, the Client.

11. Use of Work for Case Studies or Testimonials

CS RevSpeak may, with your prior written consent:

• Reference the engagement in case studies or marketing materials
• Publish anonymized descriptions of challenges and outcomes
• Request testimonials related to the engagement

Any external use of Client-related work that explicitly mentions the Client will be reviewed and approved by the Client in writing prior to publication.

12. Rights to Record & Use Sessions

The Coach may record coaching sessions for the purpose of quality assurance, training, or content development.

These recordings will not be shared publicly without prior consent from the Client.

The Client agrees that these recordings can be used for internal purposes or with prior approval from the Client for marketing or other external content.

13. Miscellaneous

Governing Law: This Agreement will be governed by and construed in accordance with the laws of Wyoming, USA.

Amendments: The Coach reserves the right to update or amend these Terms & Conditions at any time. Clients will be notified of any changes.

Entire Agreement: This Agreement constitutes the entire understanding between the Coach and Client, superseding any prior agreements, understandings, or representations.

By engaging in 1:1 Coaching Services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.